The short version: Closable collects only what it needs to run the service. We don't sell your data, we don't show ads, and we don't share your information with third parties except to operate the platform. You own your data and can delete it at any time.
Closable ("Closable," "we," "us," or "our") is a proposal management platform designed for creative professionals. Closable is operated as a sole proprietorship based in Tennessee, United States.
This Privacy Policy describes how we collect, use, and share information when you use our website at closable.app and our web application (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
When a client signs a proposal through Closable, we collect their full name, email address, signature data (drawn or typed), and the timestamp and IP address of signing. This information is stored and associated with the proposal record.
We use Supabase to manage authentication and data storage. When you sign in, Supabase may collect authentication-related information. Please refer to Supabase's privacy policy for details on their data practices.
We use the information we collect to:
We do not use your data for advertising purposes and we do not build advertising profiles based on your usage.
We do not sell, rent, or trade your personal information to third parties. We share information only in the following circumstances:
We work with the following third-party services to operate Closable:
These providers are contractually obligated to protect your information and may only use it to provide services to us.
When you share a proposal with a client, that client can view the contents of that specific proposal via a unique link. Clients do not have access to your account, other proposals, or any other information on the platform.
We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
If Closable is acquired, merged, or undergoes a change of ownership, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service before your data is transferred.
We may share your information for any other purpose with your explicit consent.
Your data is stored on Supabase's infrastructure, which uses industry-standard security practices including encryption at rest and in transit (TLS/SSL). All connections to Closable are encrypted via HTTPS.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Closable uses minimal cookies and local storage to operate the Service:
We do not use third-party advertising cookies, tracking pixels, or behavioral analytics tools. We do not use Google Analytics or similar services.
You have the following rights with respect to your personal information:
You can access all of your proposal data at any time through your Closable account. You may request a complete export of your data by contacting us at [email protected].
You can update your account information directly within the app. If you need to correct information that you cannot update yourself, contact us and we will assist you.
You may request deletion of your account and all associated data at any time by contacting us at [email protected]. We will permanently delete your account and all proposal data within 30 days of your request, except where retention is required by law.
You may opt out of non-essential communications by contacting us. Note that we may still send you essential transactional emails related to your account (such as password reset emails).
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at [email protected].
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including the right to access, rectify, erase, restrict, and object to processing of your personal data. Our legal basis for processing is primarily contractual necessity (to provide you the Service) and legitimate interests. To exercise your rights, contact us at [email protected].
We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:
After your account is deleted, we may retain anonymized, aggregated data that cannot be used to identify you.
Closable is a business tool intended for adults. The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete that information immediately. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].
Closable is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using the Service, you consent to the transfer of your information to the United States and its processing there in accordance with this Privacy Policy.
Closable may contain links to third-party websites or services, such as payment processors (PayPal, Stripe) that you choose to link to your proposals. These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you connect to through Closable.
When your clients click a payment link in your proposal, they are leaving Closable and entering a third-party platform. Any information they provide to that platform is governed by that platform's privacy policy.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated policy, you should stop using the Service and may request deletion of your account.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: